Integritetspolicy
Privacy Policy
Tokyo Wonder Box (hereinafter “TWB”) recognizes the importance of maintaining your trust in our brand. This privacy policy will assist you in understanding what information we gather about you and how we use and protect that information. This privacy policy applies to information we collect when you visit our website https://tokyowonderbox.com/ (the "site") or otherwise interact with us.
By visiting our site or providing us with personal information, you agree that we may collect, use, and disclose your personal information for the purposes described in this policy.
Information TWB Collects
Personal Information
TWB collects personal information from you when you place an order through the site, establish an account, or contact us on or offline.
The personal information that TWB collects from you includes your name, address, telephone number, email address, billing and account information, credit or debit card information, information about the products you like or have purchased and other information that you may wish to provide to us.
Other Personal Information
TWB may also collect personal information from third parties. If you interact with us on social media, we may obtain certain information about you from the social media platform. The specific information we obtain will depend on the platform and your privacy settings but may include your name and demographic information.
Browsing Information and Cookies
Our web servers may automatically recognize certain information about the device you use to access our site, such as its domain name, access provider, IP address, and browser language when you visit the site. The site also uses a browser feature known as a cookie. The information collected from cookies allows us to enhance customer service and improve features of our site. Please note that certain pages of the site may not function properly if cookies are turned off. Please consult your web browser's “Help” documentation for more information about how to turn cookies on and off in your browser.
How to Use Your Information
TWB uses personal information for the following purposes:
- to complete a product purchase or process a return
- to understand your needs and preferences so that we can better assist you
- to develop, market, sell, or provide products and services
- to conduct surveys, market research, and evaluations of our products and customer service
- to administer accounts and collect and process payments
- to protect TWB, its affiliated companies, and other third parties against fraud,theft, and other illegal activities
- to understand, manage, and develop our business and operations and to improve our products, services, and the content, appearance, and utility of the site as permitted or required by any legal or regulatory requirements,processes, or provisions
Cases We May Share Your Information
TWB may share your information with selected third parties who provide services to us, including to process payments, monitor site activities, serve site content, help to maintain our customer database, and administer emails, surveys, or contests. Such third parties may have access to, store, and process your personal information to provide services on our behalf, which may occur in Japan or other countries. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services.
TWB and our service providers may disclose information about you as required by law, or in response to binding legal process, such as law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the site, or of TWB and its affiliates or third parties.
We may also provide a link to a third-party website. If you choose to provide your personal information on that third-party website, this information will be subject to that third-party website's privacy policy and security practices. TWB is not liable for any content presented by or contained on any independent website, including any advertising claims or marketing practices. TWB is not liable for any privacy or security policies of these third-party sites.
Security
Personal information is maintained on our servers or those of our service provider. It is accessible by our authorized employees, representatives, and agents who require access for the purposes described in this policy. TWB uses certain physical, technological, and procedural security measures to protect the personal information in our custody or control. For example, when you place an order on the site, we use Transport Layer Security(TLS) technology, an encryption tool that provides security while transmitting this information over the internet. We also use firewall technology, password controls, and other technological and procedural safeguards to protect the personal information in our control. Although we have implemented the above security measures, you should be aware of possible security risks.
Your Personal Information Management
You may request access to your personal information in our custody or control. You may also request that TWB correct personal information about you, remove your personal information from its marketing databases, or dispose of your personal information. To make such requests send an email to i n f o @b i z - c h a n g e . j p. When you contact us, please provide us with your exact email address, name, mailing address and/or telephone number(s) in order to make sure we handle your request correctly. We may ask for additional information as necessary to verify your identity. Following a request for removal or disposal of your personal information, some of your personal information may be retained for a period of time; for example, to process a pending transaction you have made through the site, to follow up on a request, resolve a dispute, or for similar reasons. Some personal information also may continue to be stored on "backup" files for financial, legal, or technical reasons.
If you do not wish to receive marketing emails from TWB in the future, please email us at i n f o @b i z - c h a n g e . j p or use the unsubscribe feature found in TWB marketing emails to be removed from our email list.
For any questions about this privacy policy, please contact us by email.
Updating This Policy
This privacy policy is effective as of the effective date set out below. TWB reserves the right, at its discretion, to update or remove portions of this privacy policy at any time. You should check this page periodically for changes. Your continued use of this site or provision of personal information following the posting of changes to this privacy policy will be considered your consent to those changes.
Effective Date
This policy is effective August 1, 2023.
